Monkey Business: The 4 levels of insight

Whenever you are working on a task that actually somebody else should be working on, but this person somehow managed to transfer the task to you, you have fallen victim to monkey business. It comes in a variety of forms of which the most common is the so called “back-delegation”: You are assigning a task to an employee, but the employee asks you to do some kind of preparation for you, so that he or she can start the task.

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